The first kind of logs VPN providers may keep are sometimes called connection logs. Read more: Best VPN services of 2020 Connection logs But for political dissidents, lawyers, journalists and leakers, distinguishing between the two types of user logs kept by VPN companies when deciding which you should invest in is key to personal safety. If you're using the VPN just for watching out-of-area sports or streaming services, you may not be worried about a record of your VPN traffic. The reality is that all VPN providers have to keep certain logs of your activity in one way or another to make sure the service is maintained, and to continue operating at maximum speed. And we engage in that service knowing that all of our data is essentially funneled to a single company, with servers whose activity no expert can verify. No matter how much we trust any particular VPN to help mask our internet browsing, it's virtually impossible to verify whether a VPN truly keeps no logs. That's the core problem with even the best VPN - despite all the audits and transparency gestures many companies undergo, it's still a user-trust business. It's a nice idea, but even once you're rummaging through internal servers, not stumbling across a trove of logs doesn't mean they aren't there. That's why some VPNs hire external auditors - or even journalists - to check inside their networks and see if they can find anything amiss.
Verifying that a VPN isn't logging user activity is impossible from the outside. The problem with that no-logs claim, though, is that you can't prove a negative. Every leading service in our directory of recommended VPN services and in the wider market globally claims to be a "no-logs" provider. Never mind its speed, customer service, or price - the single most persuasive claim any virtual private network provider can make to appeal to potential customers is that it keeps no logs of your web activity while you use its service.
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